FAQs

How tariff and other calculations are done inside the meter? Isn't it breach of standards set by BIS if the meter is IS 13779 certified?

Ans: No, it is the done on server. Meter sends all required detail to server.

 

How electricity can be disconnected through this meter?

Ans: Inbuilt latching contractor. Meter gets command from the server.

 

How accounting of CAM, CAP and other charges done?

Ans: On server.

 

How recharge of individual account is done?

Ans.Through web Server

 

What if tariff is changed? How is it incorporated?

Ans.Through Server

 

Can it be centrally controlled to avoid visit to each meter for load and tariff settings?

Ans. Yes

 

Can the prepaid meter be managed in hybrid mode? Pre-paid or post-paid in the same premises.

Ans.Yes

 

How many years metering data and payment history related to an individual is available?

Ans.Unlimited

 

Is Mobile App available for end user for instant view of his consumption along with other vital parameters like component wise consumption, reports, monthly bills, alerts, notifications, daily, monthly and year wise comparison, etc.

Ans.Yes

 

Is it possible to maintain faulty meter history, meter replacement history and further produce the same as historical data as and when required.

Ans.Yes

 

Is Energy Audit possible?

Ans.Yes

 

Is energy accounting for common Area power(CAP) possible?

Ans.Yes

 

Is electricity of the end user disconnected if CAM is not paid?

Ans. Configurable as per choice

 

How CAM charges are charged from the end user?

Ans. Through online payment.

 

Is the solution Meter Specific?

Ans. No.

 

Is Energy Audit Possible?

Ans.Yes

 

How accounting of Common Area Power is done?

Ans.By keeping separate A/c on server.

 

Is there any centralised portal for all relevant details with respect to end user and society as a whole?

Ans.Yes.

 

Can entire society metering (individual + common area) be managed and monitored from a single GUI platform?

Ans. Yes

 

What is the mode of communication?

Ans. HTTP / MODBUS/TCP-IP/ZIGBEE

 

What if tariff needs to be changed? Is it possible to configure tariff remotely for all installed meters?

Ans.Yes

 

How is load management done?

Ans.Through Server

 

Is it possible to connect/disconnect electricity of an individual remotely?

Ans.Yes

 

Is historical data like connection/disconnection, daily, monthly consumption, payment history etc. with time stamp available for the period of 5 years.

Ans.Yes

 

What types of reports are available for end user and Facility Management?

Ans.Customized

 

Is comparative data analysis available?

Ans.Yes

 

Is Mobile App available for instant view of end user consumption along with other vital parameters like component wise consumption, reports, monthly bills, alerts, notifications, year and month wise comparison, etc.

Ans. Yes

 

Can end user manage and control his electricity consumption through mobile app by configuring specific parameters with facility to choose alerts and notifications of his/her choice?

Ans.No.

 

Is it possible to maintain faulty meter history, meter replacement history and further produce such historical data as and when required.

Ans.Yes

 

Is it wired or wireless?

Ans.Both

 

What type of NAN/WAN network infrastructure used for M2M connectivity?

Ans.Zigbee/GPRS/HTTP

 

What kind of DG Sensing mechanism is adopted and How is DG Sensing Done? Is it locally managed or routed over the Internet?

Locally managed and through PLCC Injector

 

What type of “inside premises metering infrastructure” is laid?

Ans.Wifi Switch, PLCC, DG Indicator, CDU, Wifi

 

What type of wireless network is established to accomplish the Advanced Metering tasks?

Ans.Zigbee/GPRS Network

 

Is the network based on mesh topology? If not, how the connectivity is ensured in case of any node failure?

Ans.Mesh Topology

 

How the data is transported to remote server from in premises Metering solution?

Ans.GPRS/Ethernet

 

Is it secured as per CEA/DOT guidelines?

Ans.Yes

 

What carrier is being used for two-way communication?

Ans.GPRS